Work without a connection
Prepare your device, queue work when the connection drops and check that every change syncs afterwards.
Open the forms you need while you have a connection. Queued changes stay in the browser on this device until they sync. Keep using the same browser and device until the queue is empty.
Install the app on your device
- Open the circle with your initial and choose Profile settings.
- Find Install app under Settings.
- Where available, click Add to Home Screen and follow your browser's installation prompt.
On an iPhone or iPad, the profile shows Use the Safari share menu. Use Safari's installation menu. When you open the installed app, the profile shows Installed. You can also use Hakomi in the browser.
Queue an article move
- While connected, open Move article from the Dashboard.
- Select the From Location and To location before you lose the connection.
- When offline, scan article QR labels under Articles and check the quantities in the list.
- Tap Queue Move.
- Check the waiting count in Offline queue.
The app checks stock, reservations and organization access when the move syncs. A queued move changes the server's stock only after it is accepted.
Can I search by article number offline?
Typed article numbers and article search need a connection. Use an article QR label for an offline move. The form shows Offline move mode is active. and explains this limit.
Can I create an article offline?
Open the article creation form while connected. Enter at least a Name and choose Save offline if the connection drops. The draft appears in Offline articles. An automatic article number is assigned when it syncs. AI suggestions need a connection.
Project receiving, project moves and onsite disposal can also queue on this device when their forms are open. Keep the device until those changes sync too.
Reconnect and check the queue
- Restore the connection and leave Hakomi open in the organization where you queued the work.
- Check Offline queue and Offline articles. Pending changes sync automatically.
- Wait for the waiting count to clear, then check the resulting stock or article in the app.
What if a change needs review?
The queue shows the rejected change and its reason. Stock, reservations or access may have changed since you queued it. Correct the cause, then choose Retry. Choose Discard if you will enter the work again after checking the current stock. Discard removes the pending change from this device.
A rejected inventory change can also produce an email explaining what failed. Return to the same device to review its queue.
What if a page says "You are offline"?
Restore the connection and open the page again. Opening another page can need a connection even when an already-open form can queue work.