Manage your team and organization

Your profile settings are personal. Organization settings require an Admin or Owner role in that organization.

Update your profile

1. Open the circle with your initial and choose Profile settings.
2. Under Name, click your current name.
3. Enter your name and click Save.

To change your Profile image, click Upload and choose an image. The image saves after the upload. Remove image returns to the initial shown for your name. Your email address is read-only on this page.

Choose your language

1. Open Profile settings.
2. Under Language and region, open Language.
3. Choose English, Deutsch or Polski.

The choice saves to your account and is used the next time you sign in. It takes priority over a language chosen while signed out. Names and descriptions entered by your team keep their original text.

Set up two-factor authentication

1. In Profile settings, find Two-factor authentication under Settings and turn on its switch.
2. Enter your account Password and click Continue.
3. Scan the QR code with your authenticator app, or enter the displayed setup code in that app.
4. Enter the authenticator's code in Verification code and click Verify.
5. Store the codes shown under Save your backup codes, then click I have saved these codes.

Each backup code can be used once. To turn two-factor authentication off, use the same switch and confirm with your password.

What if I only sign in with email codes?

This setup asks for an account password. You can keep using email-code sign-in if you do not have one. See Sign in and join your organization for the sign-in options.

Update your organization details

1. Open the circle with your initial and choose Manage organization.
2. Update the Organization name, Address, City, Postal code or Website as needed.
3. Select a Country if one is missing.
4. Click Save changes.

Use Logo to upload or remove your organization's logo. Organization URL is read-only on this form.

Why can I not see "Manage organization"?

This menu entry is available to organization administrators and owners. Ask an administrator of the organization if you need access.

Invite someone to your organization

1. Open Manage organization and find Invite members.
2. Enter the person's Email address.
3. Choose Member or Admin under Role.
4. Click Send invitation.

The invitation appears under Invitations. This confirms that the invitation was created, not that its email was delivered. The person follows the email link and accepts it to join.

What if the invitation email has not arrived?

Check the invited address and ask the person to check their spam folder. Delivery can be delayed. A pending row does not confirm delivery. If the invitation expires, use Resend to issue a fresh invitation.

What if an invitation expires or is no longer needed?

For an expired invitation, click Resend on its row. To revoke an invitation, click Cancel on its row, check the email address in the confirmation and confirm Cancel invitation. The revoked link can no longer be used to join.

Change a member's access

1. Under Members, find the person's email address.
2. Where a role selector is available, choose the person's new Role. The change saves immediately.
3. To remove an eligible member instead, click Remove, check the email address and confirm Remove.

An administrator can manage non-owner members. An owner can also change another person's role to Owner. An owner cannot change their own role on this page, and owner rows have no Remove button. Removing a member ends their access to this organization's data.

Member is enough for everyday inventory and project work. Admin and Owner can manage the organization and its Market connection. A project manager is assigned on the project; that assignment does not grant an organization role.

Review your plan and billing

1. Open Profile settings and find My plan.
2. Review Plan. An active paid subscription also shows Last billed on and Next bill.
3. Where shown, click Manage billing to open the billing portal for the active organization.

For new access or a plan change, use Contact us under Request a plan change when it is shown. Billing and access are arranged directly with the team. There is no self-service upgrade checkout on this page.

What if the billing portal does not open?

Check that you selected the correct organization. If the billing request fails, use the contact link at the bottom of this help page to ask the team to check its billing account.

Delete an organization permanently

Only an Owner can delete the organization. This removes the organization and its associated data permanently. There is no restore action for this deletion.

1. Check that you are managing the intended organization.
2. Open Manage organization and find Danger zone.
3. Click Delete organization.
4. Read Delete this organization permanently?. Choose Cancel to keep the organization, or Delete organization to confirm its permanent deletion.

After a successful deletion, the app returns to the organization list. For hiding individual articles, locations or projects instead, see Archive and restore records.